Question 1

What is Provn?

Accepted Answer

Provn is a location-verified review platform that proves reviewers were physically present at the point of service using GPS verification.

Question 2

How does location verification work?

Accepted Answer

Clients scan a QR code at the property. Their GPS coordinates are captured and compared against the property address within a configurable radius to verify physical presence.

Question 3

Do clients need to download an app?

Accepted Answer

No. The QR scanner works in any mobile browser — no app download required.

Question 4

How much does Provn cost?

Accepted Answer

Provn offers a free Starter plan with 5 reviews per month. Paid plans start at €49/month (Pro) with custom branding and API access. Team plans start at €149/month.

Question 5

Can I import reviews from Google or Trustpilot?

Accepted Answer

Yes. Provn aggregates reviews from Google, Facebook, Trustpilot, Yelp, TheFork, TripAdvisor, and Apple Maps. You can also import reviews manually via CSV.

Question 6

Does Provn integrate with my CRM?

Accepted Answer

Yes. Provn integrates with HubSpot, Salesforce, and Pipedrive via OAuth. Contacts and reviews are automatically synced when a verified review is submitted.

Question 7

Is there an API?

Accepted Answer

Yes. Provn offers a full REST API with OpenAPI documentation. Pro plans and above include API access with self-service API key management.

Question 8

How do I embed reviews on my website?

Accepted Answer

Copy the widget embed code from your dashboard (Widget page). It's a single script tag that renders reviews in a Shadow DOM container with 5 layout options.

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